
Remarkable, the: Proxy for downloading files
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Knowledge Center
Technical Articles ID: KB52886
Last Modified: 7/3/2020
Last Modified: 7/3/2020
Environment
McAfee VirusScan Enterprise (VSE) 8.x
Microsoft Internet Explorer
Microsoft Internet Explorer
Problem
Download of latest DAT files from configured sites fails with error:
Systems that previously updated successfully from an internal or external FTP or HTTP server with VSE, now fail after a change to the proxy server configuration on the web browser.
Systems that previously updated successfully from an internal or external FTP or HTTP server with VSE, now fail after a change to the proxy server configuration on the web browser.
Cause
The Microsoft Internet Explorer Proxy settings were modified.
Solution
Configure both Internet Explorer and VSE to use a Proxy Server.
- Set the Internet Explorer proxy settings to the previous settings:
- Click Tools, Internet Options.
- Click the Connections tab.
- In the Proxy Server section, select Use a proxy server for your LAN.
- In the Address box, type the address for the proxy server.
- In the Port field, type the port number for the proxy server.
NOTE:Address and Port designations vary from environment to environment. If this information is unknown, contact the Firewall Administrator to find the correct designations.
- Click OK to save the proxy settings.
- Click OK again to exit any open remaining dialog boxes.
- Reconfigure the VSE 8.x proxy settings:
- Open the VirusScan Console.
- From the main menu click Tools, Edit AutoUpdate Repository List.
- Click the Proxy Settings tab and select Manually configure the proxy settings.
- In the HTTP or FTP fields, type the Address for the proxy server / firewall, depending on the destination (HTTP or FTP).
- In the Port field, type the port number for the proxy server.
NOTE:HTTP, FTP, and Port designations vary from environment to environment.
- Click OK.
-