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July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
If you want the gold standard install then do the Clean Install which should get you past all difficulties as it has hundreds of thousands of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki...
There is also an automated Fresh Start that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...
There is the Reset available both from Recovery Settings and Repair Mode, but it may be customized by your PC maker to reinstall all of the factory bloatware: http://www.laptopmag.com/articles/reset-windows.... If yours is like this then it's no surprise and actually common that it choked on its own lard. We see it every day in Upgrades here. This is why most enthusiasts won't even run Factory or Upgrade installs because they'd expect endless issues.
Another thing you can do at this point is wait a few days for Spring Creators Update to be released, install Media Creation Tool from this link and choose Upgrade This PC Now: http://windows.microsoft.com/en-us/windows-10/m...
This is the most stable way to change to the newer version and because it reinstalls WIndows while keeping your files and programs in place, fixes most problems. It also brings all Windows Updates to date.
If there are any hurdles during install then these steps can overcome them: http://answers.microsoft.com/en-us/windows/wiki...
You can monitor the Windows 10 Blog here to get notified of the exact date for release of Spring Creators Version 1803 which is soon: https://blogs.windows.com/windowsexperience/#ut...
I'd wait even for the Clean Install to use the latest bootable media the Tool will create for you.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
I am a volunteer and not Microsoft.
Over 100,000 helped in forums for 10 years. I don't quit for those who are polite and cooperative.
Windows MVP 2010-20
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You can reinstall Windows 10 at any time and it will not cost you anything !
Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers
Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues
Click this link:
https://www.microsoft.com/en-us/software-downlo...
to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool
Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10
If you have problems booting from a boot disc, you may have UEFI BIOS:
Insert the Bootable Installation Media, then go into your BIOS and make the following changes:
1. Disable Secure Boot
2. Enable Legacy Boot
3. If Available enable CSM
4. If Required enable USB Boot
5. Move the device with the bootable disc to the top of the boot order
6. Save BIOS changes, restart your System and it should boot from the Installation Media
Power to the Developer!
MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD
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